Which routers does your software support ?

We currently only support the Linksys WRT54GL router. Although OpenWRT runs of many routers we find the WRT54GL to be the most widely available and the easiest to support.

I've ADSL, can you sell a unit with a built in ADSL Modem ?

We find the best solution is to plug the UseMyNet unit into one of the LAN ports of a regular ADSL Router. This also allows you to keep a secure Wi-Fi network on the ADSL router for your own use alongside the open Wi-Fi network on the UseMyNet unit for customer use.

Can a customer log-off a session and return to it later ?

In a word no, we don't have the space on the router to keep track of partially used sessions. The best solution is to kill the customers session noting the time remaining and issue a new ticket for the remaining time. The customer can use this code the next time.

I have a monthly cap of 5GB on my internet connection. Can I limit my customers downloads ?

You can set the total bandwidth throttle to a low limit like 100kbps, this will make it hard for customers to exceed your bandwidth cap. However it will also reduce performance for your customers. We're working on download limit based on volume per client, this should be released by April 2009

Can I connect PCs to the LAN  port of the router -  will the authentication process work ?

Yes

How many simultaneously clients can the router take ?

From testing we find that the router can support between 10-20 users depending on how heavy their usage is. The limit comes from the processing power of the unit rather than any load from UseMyNet software.

I want to setup several routers to cover my Hotel, do I install UseMyNet on each ?

We'd recommend that you setup your routers with Wireless Distribution System (WDS) and just have UseMyNet software installed on the router which has the Internet connection.

What's the range of the unit ?
It's the same as any other wireless router, about 35m indoors and 140m outdoors. With an optional external antenna you can extend the range further and reach more customers.

If we have a power outage are the codes and sessions saved or will we loose the data ?

The unit backs up the codes and active sessions to flash every 5 minutes. Worst case when the unit comes back the session time remaining will be 5 minutes out.

Is there a function to remotely access the router ?

It's possible to use SSH or HTTP to administer the router remotely. This would require you to have Port Forwarding or a VPN setup on your existing network.